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Reservationless Audio

Frequently asked questions (FAQ)

1. When can I begin to use my account?

2. What information should I give to someone invited to my conference?

3. What do I need in order to join a meeting?

4. What if I need help during the conference?

5. What is a Reservationless dial-in number?

6. How do I improve the sound quality of my call?

7. What is Reservationless Recording?

8. Can I record my Reservationless conference calls?

9. How can I access the Reservationless Recording after my conference call?

10. How can I record my Reservationless conference calls?

1. When can I begin to use my account?

Immediately, there is no need to activate it. Simply follow the steps in the Reservationless Reference Guide.

2. What information should I give to someone invited to my conference?

Simply tell your participants what time the meeting will start and give them the dial-in telephone number and the participant passcode.

3. What do I need in order to join a meeting?

All you need is a touch-tone phone, the dial-in number and passcode.

4. What if I need help during the conference?

Simply press * 0 to reach a conference coordinator, who will be happy to assist you.

5. What is a Reservationless dial-in number?

A Reservationless dial-in number allows international participants to dial into the conference calls using a local dial-in number.

Local numbers are easier to dial and more cost-effective than using international numbers.

6. How do I improve the sound quality of my call?

* 6 Mute on/off - If you are in a noisy environment or on a mobile phone, you can mute your own line. Participants can mute their own line when not speaking. This will reduce background noise levels in the conference call.

Try not to use a speaker phone. If unavoidable, use the mute function stated above when not speaking and move away any projectors from the microphones.

* 0 Operator assistance - Use this function if you still find you have sound problems and a Conference Coordinator will help you to resolve any audio problems.

7. What is Reservationless Recording?

Reservationless Recording allows you to instantly record your Reservationless calls by pressing * 8 on your telephone keypad. Once the call is completed the chairperson can download the recording for archiving or to share the recording for future use.

8. Can I record my Reservationless conference calls?

Yes - now, it's easier than ever for a Chairperson to record Reservationless audio conferences. Just press * 8 and your recording will begin, press * 8 again if you wish to stop the recording. When your meeting ends, the chairperson receives an email notifying them of the recording's location.

9. How can I access the Reservationless Recording after my conference call?

When your meeting ends, the chairperson will receive an email with a web link to a website where you will be able to retrieve your recording. Click on the web link, enter your chairperson and participant passcodes as well as a verification code for security purposes to access your conference recording. You have the option to archive or share the recording by saving the recording directly onto your computer, posting it on a website or forwarding it on to your contacts via an email.

10. How can I record my Reservationless conference calls?

To activate Reservationless Recording, simply press * 8 on your telephone keypad. To stop recording, press * 8 again.

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