Etouches

Yes! Event Management can be used for a free event in the same way you would use it for a paid event. In addition, Event Management offers a standard registration page template for those who only run free events.

WebInterpoint, Webcasting, Reservationless Audio and Event Calls. Event Management can also be used to access on-demand videos and/or products and as a continuing education and certification processing.

Yes. It’s easy to create a professional-looking registration page to meet your needs in minutes – including your organizations’ color scheme, fonts and logos.

Yes. To customize your email templates, go to eReg → Event Info tab → Event Emails Tab and select the email that you want to change. Your emails can be in text or HTML format.

Yes. With Event Management you can create as many different registration options as you need. Some examples include: Member, Non-Member, Student, VIP or General Admission. As an organizer you can also include time-based registration options (such as an Early Bird rate that expires on a given date).

Yes - there are many options available. For example, you can offer time-based discounts (such as an Early Bird option that expires on a given date).

Event Management’s Promo Code option allows organizers to select “key” attendees – such as speakers, presenters and VIPs - to receive specific discounts at the time of registration. These Promo Codes help reward attendees and offer additional incentives to attend your event.

Yes. The Event Management provides you with facilities to integrate imagery, company banners, registration buttons, text colors, fonts and sizes.

Yes. Event Management provides a number of tools that will dynamically display lists of events to your customers. Custom filtered lists of events, sorting and grouping options, and branded calendar displays are just some of the many tools available to you.

Yes. Event Management will collect and report on all customer registration and payment data. Login and profile reporting features are also made available to your customers. These facilities also make it possible for the system to pre-populate the registration fields when your customer returns to register for events in the future.

A Payment Gateway is a tool that enables a merchant bank account to connect to a website or other online service in order to process credit card transactions online. In this case, the Payment Gateway allows you to pass along an attendee’s credit card transaction request to your merchant bank account. The Payment Gateway is the actual processor that sends the request to the bank, and then returns the message (transaction approved, or declined) back to you. So the Payment Gateway is, essentially, the middle man between you and your merchant bank account. Therefore, you will need a Merchant Gateway if your event will be processing credit cards online.

The etouches platform allows you to set the payment methods you want to offer. You have the option to offer credit card, purchase order, invoice, PayPal, e-Check, and even custom payment methods on your registration screens. The system also supports multiple payment gateways, allowing you to channel funds to different accounts on an event-by-event basis.

etouches accepts all major credit cards including Visa, MasterCard, American Express and Discover payments.

etouches offers additional payment options to fit the needs of your customers. These include standard payment gateways such as Payflow Pro, Authorize, PSI Gate, eWay, Beanstream, Orbital/Chase Payment Tech, Secpay/Metacharge/Linkpoint, Worldpay Invisible, eProcessing Network, Cybersource, and Payment Express. Also etouches allows clients to use online payment processes such as Google and PayPal.

Your payments are processed automatically and delivered to your payment gateway.

Your event ID will appear beside the transaction so that you can link it back to your reporting.

Organizers set a specific refund policy to avoid any misunderstandings with registrants. All cancellations and refunds are manually processed. Please allow up to 24 hours for transaction to be completed. We highly recommend adding a cancellation fee and policy to discourage refunds.

etouches is PCI compliant and adheres to the most stringent guidelines for processing payments online. It is secure on every web page where someone is required to enter their personal information. For example, on the page where the customer enters their name, address, email, etc. and on the page where credit card information is entered, the pages are fully secured using 128 bit SSL (Secure Socket Layer).

Credit card data – both yours and your attendees - is private and protected. etouches has a strict privacy policy and DOES NOT store credit card numbers. All credit card transactions are processed in real-time.

etouches will provide you with your own customized shortcut URL. You can then use this URL on your website, emails or printed materials to direct attendees to your registration page.

Yes, you can request a custom URL.

etouches provides the option to add a questionnaire or a survey to help determine attendee preferences. As organizer, you have the option to choose the questions as well as determine whether they are optional or mandatory. It’s all up to you!

It’s easy! etouches’s online reporting tools provide 24/7 access to registrant data, payments and much more. You can easily display reports onscreen or download and save all the information you need. As an added convenience, you can elect to be sent an email notification after each transaction based on your preferences.

Yes. Post-Event Surveys help provide insight into attendee’s needs and preferences. You determine which questions will be asked and whether they are mandatory or optional. You can then use this feedback to make informed decisions to help improve future events.

etouches provides a variety of pre-designed reports. The report data can be downloaded as either a CSV or Excel file that can be imported into other programs.

Examples of etouches reports include:

• Summary Sales Report - provide revenue information about all your activities
• Customer Report - provide detailed information about each event
• Custom Report - select specific report fields as needed